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Are you worried that AI might take over and one day you'll walk into the doctors office and there won't be any humans? Not to worry! This article illustrates the pros and cons of AI in the world of healthcare.
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AI is becoming increasingly integrated into healthcare—supporting everything from documentation to diagnostics—but experts agree it can’t replace doctors.
According to a recent editorial in Healthgrades, while advanced AI systems like ChatGPT have even passed the USMLE (medical licensing exam), they’re still “too narrow” to replace physicians. As Drs. Ehrenfeld and DiGiorgio from the AMA explained:
“The probabilistic algorithms are too narrow. They simply can’t substitute for judgment, nuance, and thought.”
AI can make mistakes—“hallucinations”—and lacks critical skills doctors bring, including empathy, understanding complex social backgrounds, and building trust through long-term relationships. Healthgrades further notes that “patients aren’t standardized question stems … This complex person requires a patient–physician relationship. This sacred bond emphasizes the individual.”
Still, clinicians see AI as a major asset—not a threat. Tools that draft notes, sift through medical records, or summarize lab results can free physicians to focus on patients and reduce burnout. That shift—toward AI-assisted efficiency—means doctors can spend more time on what matters most: direct care and meaningful connection.
Our primary care provider, Dr. Duffy, echoes this balanced perspective:
“AI is something we are all going to have to become familiar with. Some of us are using an AI system called Open Evidence to search databases and help with documentation or patient communication. It's an interesting tool that generally provides reliable information.
My wife's vet clinic has been using an AI device to listen to conversations between the vet and client, and write office notes. I wouldn't be surprised if something like this made its way to human medicine in the near future.”
- Generative AI Can Transform Healthcare, but Won’t Replace Doctors (Healthgrades)
- Primary care AI survey (AAFP, Rock Health)
- AI in clinical workflows (UC San Francisco, Stanford insights)
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