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What is Concierge Medicine?

Frequently Asked Questions




What is Concierge Medicine?

Concierge Medicine, or relationship-based medicine, is personalized, accessible care. Concierge physicians have hundreds of patients compared to the thousands traditional primary care doctors see. This allows for better service from the physician - longer, more frequent appointments, 24/7 availability, and preventive care versus reactive care. 

What's included? 

Unlimited Time with your doctor and medical team
Patient-Doctor Relationship
Responsiveness: Text, call or video chat with your doctor, anytime, 24/7
Unlimited same or next-day appointments
No co-pays
No time restrictions
One affordable monthly fee

How does this work with my current insurance plan?

Connected Health does not participate with any insurance company. The membership fee is not covered by insurance. Individuals who want to be part of a smaller, more personalized service pay this fee directly out of pocket. We understand this is a different model than you are used to. However, data shows that comprehensive primary care saves patients money over the long term. 

Do I still need insurance?

Health insurance coverage is, of course, your personal choice. We do believe having insurance is important. We encourage our patients to maintain other coverage for services that might be needed outside of our care, such as specialists and emergency room visits. Our service pairs perfectly with todays high-deductible plans. This is something we discuss in greater detail before your first physician visit. 

I have Medicare. Can I still join?

Absolutely! But just like private insurance, our fee is not reimbursable under Medicare. Your Medicare coverage will remain the same for you as it has before.

What happens if I need to go to the ER or become hospitalized?

Our doctors work with a group of reliable hospital physicians who can be entrusted with your admission and care. Our medical team will work closely with the hospital staff and specialists to continue quarterbacking your care during your stay, and after.

Who will care for me when my physician is on vacation?

Your physician will still be available to you by phone any time he or she is away. When your personal physician is away, another doctor will be here to assist with any medical needs that come up. As a patient, you'll be notified in advance of your doctor's unavailability.

Do you make house calls?

Yes! We have an optional program for house calls. Sick visits, exams, even blood draws can take place right in the comfort of your home or office. 

Do I need to join in order to utilize the medical services?

Many of our services can be purchased à la carte; no membership required!

Do you offer any of your services to companies?

Yes! There are many ways we can work with companies to help meet the needs of your employees while helping your company meet its health savings goals. From testing, to telemedicine, many of our services can be offered to employers. We encourage you to call to discuss your specific company needs.

I have to cross a river to get to you?

Yes, but we believe your health is worth the drive! Our building is conveniently located in Wexford off I-79.

Your health is an investment, not an expense.

And with telemedicine, many appointments can take place virtually from the comfort of your home.  

How much does it cost?

Memberships start at $199/month. 

Visit our pricing page for membership options and What's Included. 

How do I take the next step?

Call us! 724-933-4300
We can get you signed up and scheduled in one phone call. 
We want to make sure you understand our program and all of the benefits that you'll receive from our services.

"Connected Health is one of the best decisions I've made regarding my health." 

M. Tannenbaum, Connected Health Concierge Patient