Frequently Asked Questions
Concierge Medicine, or relationship-based medicine, is high functioning healthcare with a simple, flat, affordable membership fee. No fee for service payments. No third party billing. Just an enduring and trusting relationship between you and your primary care provider.
Insurance won’t cover any part of our membership fee. Individuals who want to be part of our smaller, more personalized service will pay this fee directly out of pocket. Our pharmacy does accept insurance.
Health insurance coverage is, of course, your personal choice. We do encourage our patients to maintain other coverage for services that might be needed outside of our care, such as specialists and emergency room visits.
Absolutely! But just like private insurance, our fee is not reimbursable under Medicare and, because we're required, we'll ask you to sign an agreement. This ensures your understanding that we won't submit any Medicare claims or receive any payments from Medicare for any primary care services we render. This is just an acknowledgment. Your Medicare coverage will remain the same for you as it has before.
Our doctor works with a group of reliable hospital physicians who can be entrusted with your admission and care. Our medical team will work closely with the hospital staff and specialists to continue quarterbacking your care during your stay, and after.
Your physician will still be available to you by phone any time he or she is away. We've also partnered with a trusted local primary care physician who can assist you with any emergencies that might arise in your doctor's absence. A a patient, you'll be notified in advance of your doctor's unavailability and we'll give you guidance on what steps you should take if your doctor is needed.
Yes! We have an optional program to purchase a bank of physician hours to be used for house calls. Sick visits, exams, even blood draws can take place right in the comfort of your home or office. Your doctor may also accompany you to outside appointments or consultations with specialists as necessary. That means your physician will actually be there with you to support you with any decisions regarding your care options.
We always recommend scheduling a tour and meet and greet with our doctor to ensure it's a good fit. There's no commitment necessary. We want you to understand our program and all of the benefits that you'll receive from our services.
Don't need a tour or meet and greet? Sign up right here on this page! Just click the JOIN NOW button.
Yes! There are many ways we can work with companies to help meet their unique business needs. We can customize our medical, nutrition, pharmacy and fitness offerings to meet the needs of your employees while helping your company meet its health savings goals.
Yes! We have no long-term contracts. You can cancel at any time. Concierge Primary Care patients have complimentary access to the fitness center.
Our registered dietitian can meet with you individually, as a couple or even as a family to develop a nutritional plan that fits your lifestyle.
You can also participate in cooking demonstrations where you will learn how to prepare healthy, dishes in the comfort of your home or the Connected Health demonstration kitchen.
Our dietitian can even accompany you to the grocery store!