Connected Health

Got Questions?

if you have more questions our team is happy to answer them! Give us a call or schedule a consult.
Is Connected Health a replacement for primary care?
Yes! Connected Health manages all primary care needs (and more!).
What is included in my concierge membership?
Comprehensive baseline visit and preventive wellness assessments
Personalized Care Plan
Unlimited communication and visits with your Care Team (in-person or virtually)
Point of care tests
On-site lab work (labs billed to insurance)
Ordering of prescriptions & refills (medications are billed to insurance)
Flu vaccinations (all other vaccinations can be submitted to insurance for reimbursement)
Access to our preferred network of specialistsRecords retrieval & management
What is not included in my membership?
We are happy to help coordinate the services listed below, however their costs are not covered by your membership.
Diagnostic imaging (i.e., MRIs, ultrasounds, mammograms)
Specialist visits
Emergency room/Urgent care visits
Hospitalizations
Cost of lab work, prescriptions, vaccinations (done on-site, but billed to insurance)Optional testing
Who is part of my Care Team?
Your practitioners and care team collaborate to ensure your care is "connected"

Lead Physician (MD): Baseline exam, annual physical, preventive care, and sick visits (if available)
Care Team: Made up of physicians, physician assistants, nurse practitioners, nurses, and administrative specialists.
Do I need to carry health insurance with my membership?
Health insurance is a personal choice; however, our recommendation is that you continue to carry health insurance to cover lab work, vaccinations, prescription, imaging, diagnostic tests, and hospitalizations. We'll often recommend our members move towards a higher deductible, lower premium plan to front load their healthcare spend on primary care. Why? Because 80% of health needs can be addressed through primary care alone. HSA/FSA dollars may be used to cover all or some of your membership fees, but we encourage you to check with your tax advisor or HSA/FSA plan administrator to confirm.
What happens if I need to go to the ER or become hospitalized?
Our doctors work with a group of reliable hospital physicians who can be entrusted with your administrative care. Our medical team will work closely with the hospital staff and specialists to continue keeping your care as "connected" as possible.
How will I be billed?
Your monthly membership starts the day of your first baseline visit. You will be auto charged monthly thereafter.
How do I take the next steps?
New members start with a two-hour baseline exam (in-person) and a 30-minute Care Plan Review (virtual) in the following weeks.

Baseline Exam: This is when you will tell us about your medical history, pain points, and health & wellness goals. This first visit is two-hours long, in person. During the exam you will have a full physical, lab work, and health assessments conducted on-site.

Care Plan Review: A follow-up with your care team will take place 2-3 weeks after your baseline exam. This virtual meeting will be used to review your lab work and discuss your Care Plan. Your team will check in regularly to help ensure you are making progress.

Call us to get started: 724-933-4305. We can get you signed up and scheduled in one phone call.
What happens if I need to cancel my membership?
You can can cancel your membership any time with 30 days' notice before your next payment is due to stop future payments. A request for cancellation must be done by email or written letter.
What if I don't live in Pittsburgh?
Our baseline exam and annual physicals must be in-person, however most other services can be rendered virtually.
I have to cross a river to get to you?
Yes, but we believe your health is worth the drive! Our building is conveniently located in Wexford off I-79. And with telemedicine, many appointments can take place virtually from the comfort of your home.

Common Questions

Our experience at connected health has been very good, they scheduled our appointment for the day after we called. They are located in Wexford we are located hour and a half north of them, Kim messaged me there Location so I could put it into my GPS, upon our arrival we were immediately greeted b...

James Godwin
Designer

I have used all the services offered by Connected Health: concierge medical; pharmacy; physical therapy; and Athletic Republic fitness. I have been a patient for 2 years and I am extremely pleased with the service and services. Everyone does a great job from the reception at the front door to

Bella Ridley
Designer

Coach Alex has been fantastic to work with. We are very pleased with our experience coming to this facility.

C Lucia
Designer

I feel like Dr. DeMarco is getting to know me and I’m getting to know him. He took all the time needed. I finally feel I have a handle on my meds.

C Lucia
Designer

Great staff, great experience. Alana is awesome.

C Lucia
Designer

Dr. DeMarco has been our family doctor for almost 25 years. There is simply no better doctor to put your trust in. The medical staff at Connected H...

C Lucia
Designer

Our experience at connected health has been very good, they scheduled our appointment for the day after we called. They are located in Wexford we a...

C Lucia
Designer

I have used all the services offered by Connected Health: concierge medical; pharmacy; physical therapy; and Athletic Republic fitness. I have bee...

C Lucia
Designer

Working out with Alex for the past 18 months. Has easily been the most impactful fitness time of my life. Has made a huge difference in how I fee...

C Lucia
Designer

Coach Alex has been fantastic to work with. We are very pleased with our experience coming to this facility.

C Lucia
Designer

Manan Sheth provided our tests and was very kind and had a great "carside manner". He informed us what the step by step process looked like and wh...

C Lucia
Designer

I have been coming here for years, training with Alex Arnold and have always had a great experience

C Lucia
Designer
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