Where Concierge Meets PT

Performance UNLIMITED was founded by Dan Glatz, licensed physical therapist and Master’s-level exercise physiologist, to offer a new kind of physical therapy treatment. Our physical therapists are interested in treating our patients as whole people, not just as their injuries. We strive to help our patients reach their full, unlimited potential and improve their quality of life with personal, customized, data-based physical therapy services.

That's why we're partnered with Connected Health, a concierge primary care practice that offers its patients the same high-quality, individualized care that we do. In this month's blog post, we'll explain what concierge medicine is and how it can benefit those seeking physical therapy.

What is Concierge Medicine?

Concierge medicine is a new model of healthcare that is rapidly gaining popularity among patients and physicians alike. In the traditional healthcare system, patients are often made to feel like just another number, rather than valued individuals. Most people wait an average of 24 days to get an appointment with their doctor, and then once in the waiting room, they typically wait for another 25 minutes before being called back. Then, once in the exam room, they wait another 16 minutes before being seen.

On top of all the waiting, many patients in the traditional system feel disconnected from their doctor. A traditional primary care provider has an average of 2,000 patients and sees 25-35 of them a day. This can lead to a patient feeling rushed during appointments, not having enough time to ask questions, and feeling like their doctor doesn’t really know them.

In contrast, with concierge medicine, the physician-patient relationship is transformed into a true partnership. The physician provides comprehensive, individualized care and the patient pays an annual fee or monthly membership dues. This type of arrangement allows the physician to spend more time with each patient, get to know them on a personal level, and develop a comprehensive treatment plan that addresses their unique needs.

What is Connected Health?

Connected Health is Pittsburgh’s premier concierge primary care practice. The team at Connected Health believes that healthcare should be convenient, affordable, and accessible to everyone, and moreover, that a strong, genuine patient-doctor relationship is crucial to delivering the best care possible.

In order to allow their patients that kind of relationship, Connected Health offers unlimited same-day or next-day in-person appointments, as well as 24/7 access to their doctor through text, call, or video chat. In other words, at Connected Health, each patient gets the time and attention they need from their doctor—without having to wait!

On top of getting 24/7 access to their primary care physicians, Connected Health patients also get access to other resources including pharmacists, registered nutritionists, a state-of-the-art fitness center, and our Performance UNLIMITED physical therapy team.

How Do Performance UNLIMITED & Connected Health Work Together?

Housed inside the Connected Health building, our Performance UNLIMITED team carries the same patient-centric values. We work to build meaningful and healing relationships with each of our patients, allowing us to develop a tailored physical therapy plan that meets their unique needs and health goals.

Patients of both Connected Health and Performance UNLIMITED receive many benefits from this partnership. For instance, a patient who has a scheduled surgery may be interested in post-rehabilitation physical therapy, a practice that aims to help the body heal properly after surgery while minimizing scar tissue.

While most insurance providers cover physical therapy, they often give a strict timeline for your recovery. For patients in the traditional healthcare system, this can mean being discharged from PT too soon and not making a full recovery.

However, at Performance UNLIMITED, we offer our Post-Rehab & Reintegration programs to those whose insurance companies stop covering their appointments before they are fully recovered. For those who are also patients of Connected Health, these fee-based services are also available.

Our partnership with Connected Health gives our patients other benefits, too, like:

  • Personalized, one-on-one care from physical therapists who know your name, your story, and your goals.
  • Longer appointments, which give our team the time needed to understand your injuries, pain, and afflictions in order to develop a more effective treatment plan.
  • Easy scheduling, often with same-day or next-day availability.
  • Access to our therapists, whether that be through calls, texts, or emails.

Whether you’re coming to us for post-operative care, general rehabilitation, physical therapy for sports-related injuries, or health and wellness coaching, our team will work with you one-on-one to help you reach your goals. And because we’re located inside Connected Health, we’re able to easily coordinate your care with your primary care physician and other providers on the Connected Health team.

How Can I Get Started?

At Performance UNLIMITED, we believe that our customized physical therapy programs are tools that can be used to empower patients to take control of their own health. Moreover, we’re dedicated to our patients and believe in giving them the best, most accessible care possible.

Visit our website to learn more about our providers and services, or use our online tool to schedule an appointment. If you're interested in learning more about concierge medicine or signing up for an affordable monthly plan, visit Connected Health's website for more information.